THERE are many issues we face daily where there is potential to unwittingly breach patient confidentiality.
- Are you confident that your team know the importance of maintaining confidentiality and where possible breaches may occur?
- Consider the dispensing procedures in your pharmacy, is there any part of the process (receiving, dispensing, storing, handing out) that could be improved in terms of patent confidentiality?
- What about delivering medicines — do you have procedures in place to ensure patient confidentiality?
Thank you for taking part in this dilemma.