The National Pharmacy Association (NPA) recently conducted a survey of the general public. The survey was aimed at finding out what the general public thought of community pharmacy across the UK.
The survey was UK wide so adults from all the English regions alongside Wales, Northern Ireland and Scotland were asked. The sample comprised 1,003 UK adults. The survey had around 71 adults in Scotland take part. The age range of participants was varied and started from 18 onwards. The lowest number of responses came from 18-24 year-olds (61) and the age group which saw the most responses was in the 35-44 years olds (262) category. The surveys were conducted between 9th March 2018 and 11th March 2018. The research was conducted in a way that adhered to the UK Market Research Society (MRS) code of conduct (2014). The research was carried out online by Research Without Barriers. Research without barriers is registered with the Information Commissioner’s Office and complies with the DPA (1998). We have published all the questions and answers in the survey.
On the results of the survey NPA Chairman, Nitin Sodha, said:
“The NHS has a chronic access problem. Community pharmacy – a walk-in service located close to where people live, work and shop – must surely be part of the solution. There is growing pressure on GPs and hospitals, often leading to long waiting times. At your local pharmacy, you can simply walk in off the street and see a health care professional for expert advice within minutes, usually without having to book an appointment. Pharmacies have the potential to do so much more to improve access to care if the government invests in pharmacy services and allows pharmacists to put their clinical skills to full use. Our survey shows that people clearly understand local pharmacies are a solution to the NHS access crisis.”
Chief Executive of the Patients Association, Rachel Power, said:
“Patients, their families and carers must be able to feel confident that when they need care, advice and support, that they can access this in a timely way and it is provided to the highest standard. I’m therefore glad to see this confident promotion of the place of community pharmacy among the options to these challenges. I hope that it will not be too long before every asset at our disposal, including our community pharmacy network, is harnessed fully in providing patient care as effectively as possible.”