Joanna Jamroz (GP pharmacist)
Starting a new role in general practice, like with any new job, comes with a fear of the unknown. Originally, I expected my biggest challenge to come from gaps in my clinical knowledge. However, coming from a loud, busy community pharmacy background, that empty room in general practice felt extremely isolating at the beginning, and this very quickly became my main struggle. You will be communicating with other healthcare professionals and spending time with your mentor if you are undertaking a prescribing course. You will polish your clinical skills through everyday practice and your confidence will grow with experience. My personal tip for all of you is that you must never underestimate a good relationship with the non-clinical staff. Right from day one, find opportunities to shadow them and take time to understand the roles of the admin and reception staff. They can be your best option for that “silly question” that you are too embarrassed to ask. They are the ones who will be actioning your tasks, contacting your patients. They can lead you through the practical processes that might have seemed so obvious to other healthcare professionals that they did not even think
to explain. Honestly, admitting you need a hand is not going to downgrade your role, you will gain their respect and they will soon become your greatest support and allies that you will need and greatly appreciate.