What was the toughest lesson you had to learn as a pharmacist?
I think the toughest lesson I’ve learnt is that in practice, given the complexity of patients, there is no single right answer. There are always be factors that are benefits to patients and risks. It’s about weighing these up and being able to justify your actions with sound clinical reasoning. Starting off as a pharmacist, this can be a daunting lesson, but it’s one that is absolutely crucial to becoming an astute member of the multi-disciplinary team.
What have been your career highlights?
in 2013, I won the UKCPA pre-reg audit of the year award which was great because I really enjoyed that project and it was nice for the hard work and effort that went into it be recognised. Further on into my career, little things stand out the most for me, the patients who have thanked me for my time or counsel and family members who have shown appreciation for expedited TTO’s and so forth. As a business owner, meeting with members of the government, healthcare data providers and CEO’s of global healthcare companies have left a long-lasting mark on me, both in terms of the education received on the state of global healthcare and the confidence it gave me to continue in my pursuit to develop healthcare technology.
What is your advice to the next generation of pharmacists?
Don’t accept the norm. The next generation of pharmacists is going to be the one that most closely resonates with the public so if you see ways to develop ties with them, explore your ideas and develop them to help the profession as a whole. Take your time to really understand how the health care system currently works and then develop your own ideas on how to improve the system. The next generation of pharmacists will inherit a healthcare system crying out for modernisation, and have the skills and mastery of technology to create long-lasting change.
Pharmacy and healthcare, as a whole, are changing. Huge companies like Apple, Amazon and Google have already entered the healthcare sphere and are bringing the resources with them to drastically change what is available to healthcare professionals looking to change the way in which healthcare is optimised and delivered. Embrace your clinical skills and focus on developing pharmacy in your own little way.
Who are the top five mentors in your career?
Personal mentors who have helped me are; Michael Wilkinson, CEO of a medical device company, Michael Sweet, my mentor during my time at the Natwest business accelerator and Jill McDonald who was my pre-reg tutor during my pre-reg. Each one has taught me invaluable skills that have developed parts of me integral to being a competent pharmacist and business owner.
Mentors who I haven’t met but follow very closely are Elon Musk and Gary Veynerchuck.
What’s next for you?
I have the Locum Passport currently published and ready for its next update so I’ll be spending time with the team developing new functionality and reinforcing its foundations. The Future Pharmacy app is also progressing nicely and we’ll soon be heading into the build phase of that project and creating the initial technology that will power the app. With the rest of my free time, I’ll continue to undertake locums shifts, visit healthcare events and train my first half marathon next year.