Ben Merriman – Community pharmacy manager
The European Working Time Directive states that a worker working for more than six hours should get a 20-minute break. In community pharmacy, this isn’t only for the health and well-being of the worker themselves but for protection of the people whose care we are responsible for. An overlooked interaction, a missed red flag symptom, a transposed label; all of these things could have disastrous consequences for the people we are here to protect. In a job where the minimum level of concentration acceptable is 100%, a protected lunch break is an absolute requirement for any patient facing pharmacist; the very thought of being forced to be in a position where patient safety is compromised sends shivers down my spine.