Maintaining patient confidentiality in the community pharmacy setting is extremely important. The concept of confidentiality forms the basis of the trusting relationship that pharmacists and pharmacy technicians have with patients. This dilemma presents a situation that you may face in practice and explores the options for dealing with it. Click here to begin the […]
Ethical Dilemmas
Dilemma: has this community pharmacist broken patient confidentiality?
Maintaining patient confidentiality in the community pharmacy setting is extremely important. The concept of confidentiality forms the basis of the trusting relationship that pharmacists and pharmacy technicians have with patients. This dilemma presents a situation that you may face in practice and explores the options for dealing with it. Click here to begin the […]
Dilemma results: Should you join the work WhatsApp group?
Encrypted messaging services like WhatsApp, Telegram and others have become very popular in recent years. The ability to form a group and then communicate in real time has led to a rapid proliferation in the use of these messaging services. Like any other workplace, pharmacists use these messaging services. This dilemma explores some of […]
Dilemma: Should you join the work WhatsApp group?
Encrypted messaging services like WhatsApp, Telegram and others have become very popular in recent years. The ability to form a group and then communicate in real time has led to a rapid proliferation in the use of these messaging services. Like any other workplace, pharmacists use these messaging services. This dilemma explores some of […]
Dilemma results: should this dishonest pharmacy technician be struck off the GPhC?
Welcome to the results of our recent professional dilemma on Pharmacy Technicians. One of the core principles of being a pharmacy technician is honesty. It is really important that Pharmacy technicians demonstrate honesty and integrity even in situations that may be difficult for them, or when the outcome may be unfavourable. For example, honesty […]
Dilemma: should this dishonest pharmacy technician be struck off the GPhC?
One of the core principles of being a pharmacy technician is honesty. It is really important that Pharmacy technicians demonstrate honesty and integrity even in situations that may be difficult for them, or when the outcome may be unfavourable. For example, honesty in the reporting of dispensing errors is expected. The aim of this […]
Professional dilemma results: is this pharmacist being bullied?
Bullying in any walk of life can be subtle or overt. Many of us will have had experience of bullying in our personal or professional lives. I want this dilemma to help you reflect on what bullying really is. As with everything I write I cannot make the decision for you or draw a […]
Professional dilemma: is this pharmacist being bullied?
Bullying in any walk of life can be subtle or overt. Many of us will have had experience of bullying in our personal or professional lives. I want this dilemma to help you reflect on what bullying really is. I want you, the participant, to reflect on whether you are someone who has had to […]
Dilemma results: Scottish minor ailments scheme – breaking the rules
The Scottish electronic minor ailments scheme (EMAS) has been running for some years and is thought to be very successful. The service is free and involves registering at a community pharmacy before availing of the service. The service could involve the community pharmacist supplying certain products on a minor ailments prescription, giving advice or referring to a GP as appropriate. […]
Dilemma: Scottish minor ailments scheme – breaking the rules
The Scottish electronic minor ailments scheme (EMAS) has been running for some years and is thought to be very successful. The service is free and involves registering at a community pharmacy before availing of the service. The service could involve the community pharmacist supplying certain products on a minor ailments prescription, giving advice or referring to a GP […]
